Shipping and Delivery
DigiGo Plus is committed to delivering your digital marketing services promptly and efficiently. Here's a breakdown of our shipping and delivery policy:
Service Delivery:
Digital Services:
Most of our digital marketing services are delivered digitally, such as SEO reports, social media content, and email marketing campaigns. These will be delivered directly to your email or through our client portal.
Physical Deliverables:
In rare cases, where physical deliverables are involved (e.g., printed materials), we will ship them to your specified address.
Shipping Costs:
Digital Services:
There are no shipping costs for digital services.
Physical Deliverables:
Shipping costs for physical deliverables will be calculated based on the weight, dimensions, and destination of the package. These costs will be communicated to you before finalizing the order.
Shipping Carriers:
We typically use reputable shipping carriers like FedEx, UPS, or DHL to ensure timely and secure delivery.
Shipping Timeframes:
Digital Services:
The delivery time for digital services varies depending on the specific service and project scope. We will provide you with an estimated delivery timeline at the time of purchase.
Physical Deliverables:
Shipping times for physical deliverables will depend on the shipping carrier and the destination. You will receive a tracking number to monitor the shipment's progress.
Order Tracking:
Once your order is shipped, you will receive a tracking number to monitor its progress. You can track your order using the provided tracking number on the shipping carrier's website.
Delivery Address:
Please ensure that the shipping address you provide is accurate and complete. We are not responsible for delays or failed deliveries due to incorrect or incomplete shipping information.
Delivery Confirmation:
Upon delivery, you may be required to sign for the package.
Lost or Damaged Shipments:
In the unlikely event of a lost or damaged shipment, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and arrange for a replacement or refund.
For any specific questions or concerns regarding shipping and delivery, please contact our customer support team.